Privacy Policy
Last Updated: July 24, 2026
Criterion Solutions is a practice of Criterion Capital, LLC. This Privacy Policy explains how Criterion Capital, LLC, doing business through Criterion Solutions (“Criterion,” “we,” “us,” or “our”), collects, uses, and protects information when you visit criterioncapital.com or communicate with us through the website.
1. Information We Collect
Information you provide
We may collect information that you voluntarily provide, including:
- Your name
- Email address
- Company or organization
- Subject of your inquiry
- Information included in a message or consultation request
- Information you provide when communicating with us by email
- Information you provide in connection with a potential or existing client relationship
Please do not send Social Security numbers, financial account credentials, payment-card information, health information, confidential company records, or other sensitive information through the public contact form.
When a client relationship has been established, separate agreements and secure communication methods may govern the exchange and handling of client information.
Information collected automatically
When you visit the website, certain information may be collected automatically, including:
- Internet Protocol address
- Browser and device type
- Operating system
- Referring website
- Pages viewed
- Date and time of access
- Approximate geographic location
- Website performance and diagnostic information
This information may be collected through cookies, log files, analytics tools, and similar technologies.
Information from third-party services
We may receive limited information from companies that help us operate the website, prevent spam, measure website activity, schedule consultations, manage communications, or provide secure client-access tools.
Your use of a third-party platform may also be governed by that provider’s own privacy policy.
2. How We Use Information
We may use collected information to:
- Respond to questions and consultation requests
- Evaluate whether Criterion may be able to assist you
- Schedule and conduct introductory discussions
- Provide and administer agreed-upon services
- Communicate with prospective, current, and former clients
- Operate, maintain, secure, and improve the website
- Understand how visitors use the website
- Prevent spam, fraud, misuse, and security incidents
- Maintain business and legal records
- Comply with applicable laws and professional obligations
- Enforce our agreements and protect our legal rights
We may also use information for another purpose disclosed to you when the information is collected or with your permission.
3. Cookies and Analytics
The website may use cookies and similar technologies to support basic website functions, remember preferences, maintain security, and understand website traffic.
We may use analytics providers to help us understand information such as which pages are visited, how visitors arrive at the website, and how the website performs. Analytics information is generally used in aggregated or pseudonymous form.
Most browsers allow you to block, delete, or limit cookies. Disabling some cookies may affect how the website functions.
Where required by applicable law and technically applicable to our website, we will recognize legally valid universal opt-out preference signals.
4. How We Share Information
We may share information in the following circumstances:
Service providers
We may provide information to companies that perform services on our behalf, such as:
- Website hosting and maintenance
- Email and communication services
- Analytics
- Spam and security protection
- Scheduling tools
- Client-portal or document-management services
- Professional and technical support
These providers are permitted to use information only as necessary to perform services for us or as otherwise allowed by their agreements and applicable law.
Professional advisers
We may share information with attorneys, accountants, insurers, consultants, and other professional advisers when reasonably necessary.
Legal and safety purposes
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with a law, regulation, court order, subpoena, or legal process
- Respond to a lawful government request
- Protect the rights, property, or safety of Criterion, our clients, website users, or others
- Investigate fraud, security concerns, or misuse of the website
Business transactions
Information may be transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
At your direction
We may share information when you ask or authorize us to do so.
Criterion does not sell personal information for monetary consideration. We do not use the website to serve cross-context behavioral or targeted advertising.
5. Client Information
This Privacy Policy primarily applies to the public website and initial communications with Criterion.
Information handled as part of an actual client engagement may be governed by an engagement letter, consulting agreement, confidentiality agreement, portal agreement, or other written terms. If those terms conflict with this Privacy Policy regarding client information, the applicable written client agreement will control.
Submitting a website form or sending an introductory email does not, by itself, establish a confidential, fiduciary, advisory, or client relationship.
6. Data Retention
We retain information for as long as reasonably necessary to:
- Respond to an inquiry
- Evaluate or manage a business relationship
- Provide requested services
- Maintain appropriate business records
- Meet contractual, legal, accounting, tax, insurance, or compliance requirements
- Resolve disputes and enforce agreements
- Protect the security and integrity of our systems
Retention periods may vary depending on the type of information and the reason it was collected.
7. Information Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, or alteration.
No website, email system, storage platform, or method of transmission can be guaranteed to be completely secure. You should use appropriate care when deciding what information to send electronically.
8. Your Privacy Choices and Rights
Depending on where you live and subject to applicable exceptions, you may have the right to request that we:
- Confirm whether we process your personal information
- Provide access to certain personal information
- Correct inaccurate personal information
- Delete certain personal information
- Provide a portable copy of certain information
- Opt you out of certain sales, targeted advertising, or profiling activities
Because Criterion does not sell personal information for monetary consideration or use the website for targeted advertising, some opt-out rights may not apply to our current practices.
To submit a privacy request, email:
solutions@criterioncapital.com
Please include enough information for us to understand and respond to your request. We may need to verify your identity before completing certain requests.
You may also use an authorized agent where permitted by law. We may request evidence that the agent has authority to act for you.
We will not unlawfully discriminate against you for exercising an applicable privacy right. Where applicable law provides an appeal right, you may appeal a denied request by replying to our decision and stating that you wish to appeal.
9. Email Communications
We may use your email address to respond to an inquiry, communicate about a consultation or engagement, or send other business communications reasonably related to your relationship with Criterion.
You may request that we stop sending optional marketing communications by using an unsubscribe link, when provided, or by contacting us. This will not prevent us from sending communications needed to respond to your request, administer an engagement, or address legal or security matters.
10. Third-Party Websites and Client Portals
The website may link to third-party websites, scheduling platforms, client portals, social networks, or other services that Criterion does not control.
This Privacy Policy does not govern those third parties. You should review their privacy policies before providing information through their services.
11. Children’s Privacy
The website is intended for businesses and adults seeking professional services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
If you believe a child has provided personal information through the website, please contact us so that we can review and, where appropriate, delete it.
12. United States Operations
Criterion is based in Colorado, United States. Information collected through the website may be processed and stored in the United States, where privacy laws may differ from those in other jurisdictions.
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, or legal obligations.
The revised policy will be posted on this page with an updated “Last Updated” date. Material changes may also be communicated through another reasonable method when required.
14. Contact Us
Questions or requests concerning this Privacy Policy may be directed to:
Criterion Solutions
A practice of Criterion Capital, LLC
Denver, Colorado
Serving clients nationally